Many auto shops make grand claims about their affordability, accountability, and dependability. And lots of those shops fall short because they know that such claims do not need to be backed up in order to make a profit. Sadly, very few of them ever stop to think about the implications of valuing profit over the people to whom they offer their services. Clark Automotive is different. We have been successful because we know that our customers are at least as responsible for our success as our knowledge of automobile repair. When we make the claim that we are an affordable Blaine auto repair shop, we are prepared to back up the claim.
Local Auto Repair Shop Focused on Customer Service
Clark Automotive is not a huge, national chain that demands non-stop profits from its franchises. We are a smaller shop with deep ties to our community. Many of our customers have been bringing their vehicles to us for years. They do so because they know that their loyalty to Clark Automotive is returned with loyalty to our customers.
Another important benefit to being a smaller shop is that it allows us to keep our prices affordable. By prioritizing customer loyalty, we can count on a great deal of repeat business. That, in turn, means that we do not need to hike prices on customers who will never bring their vehicles back to us. We can charge reasonable prices and count on our customers knowing that we profit from their repeat business rather than charging exorbitant prices knowing that those customers will go elsewhere next time. Because we value being a part of the community, we demonstrate our respect for our customers by delivering honest assessments of their vehicles’ needs and never over-charging.
Honest and Affordable Car Repair in Blaine, MN
What we are talking about here is trust. We aspire to make all of our customers consider Clark Automotive as trustworthy, and our mechanics are on the front line of that effort. We understand that mechanics have a specific kind of expertise that most of our customers do not have. That makes customers vulnerable to the work that mechanics do to their vehicles. But we established our business with the value of honesty and accountability, and it is present in its strongest form among our mechanics. When they are hired, they know how strongly we value accountability, and they choose to work at Clark Automotive because they agree with that value.
This effort adds up to Clark Automotive being the most dependable local auto repair shop you can find. If you have any questions or would like to schedule an appointment for your vehicle, give us a call at (763) 784-7944.
